Contact OGO

We're here
for you.

Questions, support, or just want to learn more. Our team is here to help — privately, thoughtfully, and with care.

How we can help

Choose the best way to reach us.

General inquiryQuestions about OGO, our philosophy, or partnerships. Order supportHelp with orders, payments, shipping, or returns. Product supportSetup, usage, care, or technical assistance. Privacy & ownershipQuestions about data, privacy, or discreet ownership.

Business information

OGO is a personal wellness technology brand operated by Lazevor LLC.

Legal entityLazevor LLCU.S.-registered limited liability company.
Registered office117 S Lexington St Ste 100Harrisonville, MO 64701-2444, United States.
U.S. fulfillment operations1800 S Archibald Ave, Dock 1-10Ontario, CA 91761, United States. This facility is not a retail storefront or walk-in return location.
SMS text support+1 840 500 5678SMS text messages only. Voice calls are not monitored.

Send us a message

Our team typically responds within 1 business day.

Quick answers

Find answers to common questions.

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How long does shipping take?+

Delivery timing varies by destination and carrier service. View shipping details.

Is my purchase private and discreet?+

OGO uses plain outer packaging to keep delivery discreet.

What is your return policy?+

Return eligibility and instructions are outlined on our Shipping & Returns page.

How do I clean and maintain my OGO?+

See the care and cleaning guidance for PrimeArc III. View care guidance.

Private by designYour privacy always comes first.

Discreet deliveryPlain outer packaging.

Thoughtful supportClear guidance when you need it.